Privacy Policy

Welcome to El Kenany Mart, part of El Kenany Group.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

---

1. Information We Collect

We may collect the following information:

a. Personal Information

• Full name

• Phone number

• Email address

• Shipping & billing address

• Payment details (processed securely by our payment partners)

b. Automatically Collected Information

• IP address

• Device type

• Browser type

• Pages viewed

• Cookies and tracking data

---

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your order

• Provide customer support

• Improve our website and services

• Send important updates, promotions, or offers

• Prevent fraud and unauthorized activity

We never sell or rent your personal data to third parties.

---

3. Sharing Your Information

We may share information with:

a. Trusted Service Providers

• Payment processors

• Delivery and shipping partners

• Fraud prevention services

• Technical and hosting providers

b. Legal Requirements

We may disclose information if required by:

• Law enforcement

• Court order

• Regulatory authorities

---

4. Payments & Security

Payment information is encrypted and processed securely by the payment providers.
We do not store or access your full card details.

We take strict security measures to protect your data, including:

• SSL encryption

• Secure servers

• Limited data access

• Monitoring for suspicious activity

---

5. Cookies & Tracking

We use cookies to:

• Improve your browsing experience

• Personalize content

• Analyze website traffic

• Enhance checkout speed

You can disable cookies in your browser settings.

---

6. Your Rights

Depending on your location, you may request:

• Access to your personal data

• Correction of inaccurate data

• Deletion of your data

• Stopping processing of your data

• Opting out of marketing messages

To request any of these rights, contact us at: